Testimonials for All-Dry of the Carolinas

We are very satisfied, although we still have an approximately 1-inch gap in the wall. I am hoping it will still close all the way, as you said it would over a few months tightening with the torque wrench. The installation crew was knowledgeable and hardworking. We had a very good experience with the office staff-on 1st time tightening wall, they did send someone out! We chose All-Dry because you gave me a warranty and satisfaction guarantee. Also, I felt more comfortable with a company instead of individuals, and you were listed with the BBB.

There were several problems with my job, the installation was difficult and the SaniDry unit had problems. Your company never hesitated to address concerns and make things right. That is the true measure of a company's integrity. Always helpful and prompt to reply. Very hard workers. I was impressed by the presentation of the system and liked the national affiliation of a local company. The system has addressed all my basement concerns.

The representative was very helpful. Explained everything. Answered all questions. I was completely satisfied with all of the work.

The office staff was very very prompt, with detailed information. Your representative was very professional -- he always returned calls and answered questions. Overall your company is very customer focused. The experience was what we expected of a company who sees the customer needs first and always willing to be fair.

The representative was knowledgeable and professional. We chose All-Dry because of the BBB review, comparable price, and size of the company with warranty.

We were very pleased with the service. Your crew, especially, did a fantastic job with the installation. Thank you.

We are very happy with the job. The installation crew was neat, clean, courteous, and quiet. We saw the job done in a crawlspace similar to ours and it looked very good.

The installation crew was efficient, courteous, neat and timely. The salesman did an excellent job! We chose All-Dry because of their reputation and we had used you before for a damp basement and you did what you said you would do. Darrell worked with us to solve our main problem and Francisco and his crew did a great job. Couldn't be happier!

The installation crew was great they worked hard and answered my questions. The salesman even came back to answer my questions --great job. I would pass your name on to anyone who has similar problems. I wish I would have called on you folks before I spent money on other solutions that didn't work. Thank you.

Office staff was extremely helpful and informative, a pleasure to work with. Paul was very thorough. He did not leave any questions unanswered. He was very helpful and professional. I chose All-Dry because I had not heard back form the other companies that I called. Your system was very appealing in the way that you handled all the work from inside. The crew was always on time, if not I received a phone call. They were very nice to work with, they worked very hard. I would recommend All-Dry of the Carolinas to anyone looking to finish their basement.

The office staff was very courteous and helpful. The rep was very good, and right on time also! I chose All-Dry because they were less expensive and did about the same thing. I couldn't have had nicer people to work for me. Don't know right now but will tell anyone about you if the need arises.

The office staff was always helpful and professional. Your rep's analysis was accurate and all suggested modifications have worked well. I chose All-Dry because of the clarity of info and competitive cost which was not significantly different from others. The crew did a good job.

Dear Mike, Tommy and his crew finished waterproofing our basement this past Thursday...at least one day ahead of schedule. Although our new system has not yet been put to the test, I am 100% confident that we will have a completely dry basement. You, personally, are to be commended for your professional and businesslike demeanor and knowledge. Also, Tommy and his crew need to be commended for being punctual, courteous, and efficient. As a matter of fact, I was contacted several times by telephone by your office staff. And, everyone was uniformly courteous and professional. The bottom line is that we are completely satisfied and would encourage you to use us as references any time that it might be appropriate. Yours truly, William M.

Very knowledgeable and helped us problem solve. We have an old, old house, 171 years old! The crew was super nice and friendly. The crew left our yard immaculate. We were impressed with everyone and their work.

Jonathan Geddie was knowledgeable of both the products All-Dry sells and the specific problems that needed to be addressed. One reason (led us to choose All-Dry). Jonathan Geddie. I trusted him and believed he was straight with all the information he gave me throughout the process. The foreman and crew worked hard and made it clear to me that they were more than willing to do what was necessary to satisfy any concerns I may have had. I just wish All-Dry had been the first call I made when I realized what issues I was dealing with. I'm not aware of anyone currently in need of your services, but I will not hesitate to recommend you to anyone in the future.