Testimonials for All-Dry of the Carolinas

Office staff was very informative and kept us updated on appointment time. The representative was very informative and helpful. The crew was very nice and hard working. They did all they could to keep dust down and cleaned up afterward. So far so good -- haven't had enough rain as yet to fully check system.

So far, so good! We are impressed with your customer service. Excellent! The installation crew was very polite; explained everything; a number 1 crew! The office staff was good; responsive, good listeners, and caring. Darrell, the salesman, was outstanding caring and friendly. I called in a panic and was treated so kindly, with genuine concern and caring. You will receive a high recommendation. The treatment I received over the phone, plus Darrell's "presentation" sold us. All of your employees exhibit friendly, down-to-earth, knowledgeable ways. A pleasure in today's world. The job went like clockwork on schedule and trouble free. Francisco is a lovely young man as is his crew. Very impressive and helpful. We are relieved to have our crawlspace "clean and healthy". Thank you All-Dry to all of you who appear to really believe in and enjoy your work!

The sales representative was very informative. The two reasons I chose All-Dry was because of the salesperson Mike Lee, and I spoke with another person you did work for and they were happy with the work done. This job went without a problem. I am so happy with the outcome.

Dear Mr. Lee and Ms Hamilton,I want to thank both of you personally for the work the crew you sent to our parents' home performed in such a professional manner.  The crew supervisor, Francisco, and the entire crew were exemplary.  They were polite, patient, charming, knowledgeable, and very understanding of the needs of our elderly parents.  The crew represented All-Dry of the Carolinas with unmatched professionalism.I will not hesitate to recommend your company to friends, colleagues, and others that reside in your service area.Sincerely,Charles E.

We are very satisfied with the job you did for us. Both the installation crew and office staff were excellent. The salesman was very knowledgeable about the product. Thank you for doing an excellent job. We will refer your company to any person(s) that has a need for your service. (your company is highly recommended)

So far we are very satisfied! The installation crew was very professional. The salesman was courteous and competent. We chose All-Dry because the other company quoted a price without inspecting crawlspace. Your salesperson made through inspection and wrote a competitive proposal. Thanks for completing the project in a day.

The representative was very helpful and knowledgeable. We chose All-Dry because of your rating with the Better Business Bureau and the information presented on your website. We were very impressed with your installation crew. The foreman was very helpful and knowledgeable. We would definitely recommend you to everyone.

We are very satisfied, so far so good. The installation crew was hard working, polite, and were considerate of our home. The salesman had a very friendly and honest approach. We chose you over another company because of price and helpful and friendly office staff.

We are completely satisfied with this job! Even better than expected! I can't give the installation crew enough praise for the job they did! The office staff was equally as professional as the office staff. The salesman was very knowledgeable and nice. Mike Lee was always quick to return calls and answer my questions. The installation crew did everything with perfection. No other companies even responded to my calls. Felt very comfortable with this solution. I cannot begin to say how impressed I am with this company. Francisco and his crew work non-stop; always professional and pleasant. The Best! Haven't encountered contractors like this in a long time. Excellent workmanship! Thank you!!

So far the system is great and Alex was great to work with. The system was just what we needed at the Calhoun Mansion as we could not excavate to waterproof the outside foundation wall. Thanks for working with us to fix the water problem at Calhoun Mansion! I will keep you in mind for future service.

The crew was even early! Great crew! Could not tell they were here when they left. I think this time the problem is fixed.

We are very satisfied with this job! The installation crew hardworking and professional, a good team!! I didn't really have much interaction with the office staff, but they were good. Our salesman, Ray did a nice job. We are very happy with his work. The cleanup was satisfactory, everything was cleaned up and all trash was removed. I chose All-Dry, first and foremost, because you were responsive. The other company didn't call me back for 2 weeks. Also, you had the most experience and longest track record. I contracted for the encapsulation system as a precaution-not because I had a major moisture problem in my crawlspace. I am very happy with the decision to go with All-Dry. All of my contact with your company has been professional and your crew did the whole job in one day.

I called several times and they office staff was very friendly and courteous and able to answer questions. The rep was very nice, thorough, and very willing to go through everything with me. Seemed very reputable. The crew was very courteous and answered any questions I had at any time. They were a great crew to talk to and have at my house. Hard workers and very nice -- good clean up also.

We are very satisfied! Job well done. Your company is doing a great job. Keep taking care of your installers and staff. You will only be as good as your installers! Best wishes, Todd

Dear Sharon: It is with pleasure and true satisfaction that I write this letter to share with you my experience with your company and the CleanSpace system installed in our home. Upon initially obtaining your literature and doing some independent research, I was certain that having the system installed was a prudent decision for our family. I think the fact that we would be purchasing a good quality system with sound structural and quality of life enhancements made the decision easy. However, I think the fact that the product would be out of signt, in a place I rarely "visited", and the benefits would not be immediately glaring allowed me to keep postponing the call to have the job done. I can tell you now that I am glad I didn't continue to wait. The changes in our home are glaring and I now don't mind "visiting" that place. Before I share with you the impact I have seen on our own home, let me mention my experience with your professional staff. I use the term professional with clear intent. Darrell was very helpful in answering all of my questions about your system. He did not try to overwhelm me with a sales pitch or convice me I must have this system. He was simply professional. And then your crew arrived. All three members of the crew presented themselves and completed their work in a very professional manner. In a day when service providers look to cut costs via cheap labor, I saw a company that had invested in their employees. It was clear to me that you understood that my experience with All-Dry was going to be through your installation crew; they are the face of All-Dry. I can comfortably say that when they left I had full confidence that the job was done properly. I did not sense there was ever an effort to rush the job or cut corners. As you well know, the construction industry has far too many under skilled workers (when they were skilled we called them craftsmen) and the construction practices today are far from what they once were. Quick turnover and minimizing costs are what drive the market. With All-Dry, I saw a quality product offered and installed by professional workmen. Though you probably do much larger jobs than our home, the investment in your system was sizable to us. I don't look for a bargain when dealing with such investments, I look for value. You delivered that to us. Let me share with you some interesting experiences we have encountered since having your system installed. Our Experiences:      -A quality moisture barrier/system to protect the structural integrity of our home.      -An improvement in air quality. The science presented in your literature is pretty simple to understand and well, obvious when one thinks about basic physics. Though we do not suffer from allergies, I have to wonder how much of the population does suffer from allergies (a large number) have their condition significantly worsened by breathing in each day the crud below their home. I am glad my 2-year-old and our family have addressed that risk and can enjoy the air in our home.      -Not only do we have the expected benefit of improved air quality, I have noticed that our home temperature is much more stable. In the cold, we would keep our thermostat at 70-71 degrees. We now keep it at 68-69 degrees and the home seems warmer. You can probably explain why better than I. I just know that during the recent 5-day cold spurt with nights in the 20s, the home was plenty comfortable at 69 degrees. And there was a significant reduction in the cold air drafts and a noticeable reduction in the cycling of the heating unit. I know you tout energy savings, but I didn't expect such an obvious demonstration of this benefit.      -Another area of energy savings that I had not even considered is our dryer. Since living in this home, we have had to run the dryer at the highest temperature setting for a full-length cycle, regardless of the type of load. Things such as jeans and towels would require additional runtime beyond this to reach full dryness. I previously cleaned the exhaust for the dryer which is routed through the crawlspace to the outside of the home. This didn't help. I was considering rerouting the exhaust because I felt the long run was the problem. Upon having your system installed, I checked a load of jeans after they had run the full cycle to see how much longer they needed. They were dry. This experience continued until I was "bold" enough to run a load at a reduced temperature setting for normal clothes they were dry. I got really crazy and not only reduced the temperature but placed the timer on "Economy" setting. Though about five more minutes were needed to dry the clothes, this was the first time we had been able to even consider using these features since we bought the dryer. This is a lot to write about a better functioning dryer, but it was both a surprise bonus of your system and something that is not annoying me any longer.      -This improvement is surely not a first for your company, but the timing may be. We have hardwood floors in our entry/foyer. There was a space about 2 feet round that gave when walked on. I noticed it our first week in the home and wrote it of to inferior building materials in the sub-floor. I didn't see it as a moisture issue. Within a day or so of your system being installed and the dehumidifier doing its thing, the cushion-like feel was gone. For a year and a half, the spot bugged me every time I stepped on it and I felt the floor give. In less than two days, the problem was resolved.      -My garage is now free of boxes and clutter. They are now under our house, in lawn garbage bags, in climate controlled storage. I love having my garage back, getting to park both cars in the garage now. I must say I underestimated the storage value of your product. In all, you did what you said you would do. In fact, the benefits we have realized exceeded our expectations. I expect other nice discoveries will come about, but this isn't bad for less than a month of having a Clean Crawl Space. Sincerely,   Todd