The rep was very enthusiastic and knowledgeable. Very good information, with photos! The crew was very thoughtful and receptive. It was unbelievable what past contractors had left. 14 contractor bags of scraps were removed. Great job and very thorough.
Martha N. of Fairview, NC
Friday, May 26th
The salesman was very thorough and informative. We chose All-Dry because of word of mouth and reputation. Also, really appreciated the literature provided. The crew was on time both days and worked all day until dark. Thus far I am extremely pleased with the products and service that your company provided.
John M. of Easley, SC
Wednesday, May 24th
The salesman was not pushy and was very professional. The way your salesman presented your product and explained the entire system was one of the main reasons why chose All-Dry. I would recommend your company to anyone who has the same problem I had.
George R. of Tuxedo, NC
Wednesday, June 14th
Didn't pressure us -- didn't try to sell us more than we needed -- made us feel like they were an honest company. Everyone we dealt with was very nice. Everyone followed through on what they said they would. Now if the product works as promised -- we will really be happy!
John W. of Flat Rock, NC
Monday, May 22nd
Karen and Lee were absolutely terrific, patient and helpful. Paul was superb, even came by to inquire about our satisfaction. Francisco was very nice, kept us informed of progress, worked with us when issues or questions arose on our part. Very professional.
Barbara S. of Flat Rock, NC
Thursday, May 25th
The installation crew was hard workers and courteous. The salesman was good -- knowledgeable and helpful. We chose you because your product seemed to make sense. Relatively inexpensive. I had a good impression of you from our previous project.
Claude K. of Flat Rock, NC
Monday, June 19th
The office staff was always super helpful when they called or I called them. The representative was excellent-friendly, honest, and helpful. All-Dry solved our crawlspace problems and made it look brand new! I love the 25-year warranty too!
Debbie H. of Black Mountain, NC
Thursday, May 25th
So far, it is just perfect! The installation crew knew their job and it was clean. They were courteous and respectful. The ladies in the office were very courteous, understanding and helpful. The salesman was honest, open, knew his material, and was competent. The clean-up was very satisfactory -- I wanted some samples but the job was cleaned up, with no samples left. I heard of All-Dry from a friend, but I also called the BBB -- they gave you an excellent name. I chose All-Dry of the Carolinas because the competence presented by the salesman and from my friend and the BBB of Asheville. I plan to pass on some of the material I have to a lady in Montreat, NC. Feel free to send references to my house or have them call me to see or hear my testimony.
Jean S. of Black Mountain, NC
Wednesday, July 12th
The representative did a good job explaining the process. We chose All-Dry because of their rep's presentation and the look of the finished product in the brochure. The crew was extremely courteous and did a very good job of cleaning up. The gentlemen that installed the system were very friendly and explained the process step by step. Great job!!!
Chris S. of Anderson, SC
Wednesday, May 24th
The salesman was very knowledgeable. Other companies wanted to "band-aid" the problem. All-Dry had a permanent fix and offered a guarantee of their work. The system that was designed for my crawlspace is well worth the money. I have been working on that problem for three years. All-Dry solved it in one day. Thank you All-Dry.
Chris L. of Anderson, SC
Wednesday, June 14th
I was very satisfied with the job. I need a few more details from the salesman on the drawing -- otherwise, nice job. I chose All-Dry because it's the only system that convinced me that my crawlspace would stay dry.
William R. of Anderson, SC
Wednesday, June 14th
I am very satisfied with the work that was done at my home. The installation crew was polite, and a very hard-working crew. The office staff was excellent and very responsive to me. I chose All-Dry over other companies because of the great response at initial contact, as well as the documentation package, it was very good. The benefits were noticeable within a day or two. So far all the performance claims are exactly as described. I can't believe this isn't required by building code.
Leonard S. of Anderson, SC
Monday, July 24th
The representative was nicely dressed; courteous and explained the product well. We also had a quote from Foothills crawlspace who were a lot more expensive and over engineered the project. The crew was always courteous and followed any requirements we asked for. Both the crawlspace and the house access was left perfectly clean. We are very glad we had the crawlspace encapsulated. It is so much cleaner and sweet smelling. We appreciate someone coming back and covering some cement blocks.
Brian H. of Travelers Rest, SC
Thursday, June 8th
Office staff was courteous and helpful the installers were efficient, industrious and neat. The representative was very nice and patient. The crew was a little late but it is a little far for them to come.
What difference-inside doors all shut 1st time in 12 years-odor gone-cracks in floors returning to normal, no mold on doors to wash every week no condensation running windows. Just like I was told! If someone asks I will be sure to refer.
Linda W. of Williamston, SC
Thursday, June 8th
I spoke to Lee several times and always received the info I was looking for in a very gracious and professional manner. I had Alex at my house previously for an estimate, but not have the work done. The 2nd time he was just as professional and thorough as the first. I was very impressed with the Waterguard system. The online reviews by customers were fantastic. The crew never set foot in my yard. They walked through mulch beds to get to my basement. Both days they broom swept everything and when they were finished, you almost couldn't tell work had been done. Francisco and his crew were top notch. Courteous and professional thru and thru. And the quality of their work is incredible. I could not be happier with Francisco, his crew, Alex, Lee, and the installed Waterguard system.