We are extremely satisfied. The installation crew was awesome and knowledgeable. The office staff was wonderful. We chose All-Dry because you are priced competitively and didn't try to oversell your services. Jose, Samuel, and Ignacio were incredibly great. Give the gentlemen a raise. They are great assets to your company!!!!
Jeff F. of Alexander, NC
Monday, June 19th
We are very satisfied with this job. The crew was great and worked hard and cleaned yard upon completion of the job. The office staff was great-very easy to talk to. The salesman was great explained what needed to be done and how it would be done. I had seen your ad on TV-and after talking with friends, neighbors, and relatives about the problem and hearing how they thought the porch would have to be repaired. I though if your company could straighten bowed basement walls, you could repair my porch without too much trouble. Should I head of anyone with a problem, I will tell them about you.
Marie N. of Brevard, NC
Monday, June 19th
Dear Mr. Mitchell,
My wife and I have just had an exterior stairway stabilized using your Grip-Tite Foundation Pier System. I am writing to commend the crew you sent to do this work, particularly the foreman, Francisco Gamez. They appeared to be well-trained, were professional, polite and extremely hard working. They were respectful of our property and left it as they found it. Francisco took the time to explain the Grip-Tite process and answer our questions as the work progressed. He was very realistic and, as it turned out, very accurate in relation to what the system could accomplish. His leadership style was to set an example, and a pace, for the other crew members. All the crew members were a credit to your company and I hope that they are well compensated.
We were very impressed, as was the local building inspector, by the Grip-Tite system. Based on our experience, I would not hesitate to recommend this process and your company to anyone with a similar foundation problem.
Sincerely,
Jack
Jack L. of Brevard, NC
Monday, June 19th
We chose All-Dry because of past history - we had used the service on a house we once owned in the Upstate. The crew arrived a bit later than we were told on the first day, but we are used to that where we lived. I was not able to stay until they were done but requested them to be clean for renter coming. They did an outstanding job cleaning up. Nice, very accommodating crew. Great job.
Meagan S. of Seneca, SC
Wednesday, May 24th
The rep. (Paul) was great! He explained my problems, took pictures so I could see it was bad. He answered all my questions. He could not have been better! I chose All-Dry because of a recommendation from a previous customer and the presentation by Paul. They were very courteous and friendly. They did a great job on cleanup. All of my interactions with your company have been positive. I feel really confident in your work and again, I appreciate the way I was treated by all your employees I came in contact with. I don't know of anyone at this time, but if I find anyone in the future, I will sureely let you know.
Linda L. of Mars Hill, NC
Friday, May 26th
The installation crew was efficient, hard-working, and extremely courteous. The salesman was friendly, knowledgeable, and professional. In all respects, doing business with your company is/was enjoyable, and the product seems to be doing what it was presented to likely deliver-Thank you!
William S. of Mars Hill, NC
Wednesday, June 21st
We are very satisfied so far. The installation crew was on time, hard working and neat. The office staff is well informed and helpful. The salesman was clear and no pressure tactics. We chose All-Dry because of good references from other customers and good reputation. The odor has been reduced greatly, but there is still some that we hope will continue to subside.
Tom R. of Mars Hill, NC
Wednesday, June 21st
Your office staff was extremely courteous and helpful, and extremely professional! Paul was a very personable young professional. His presentation was concise and well explained. The 3 young men worked steadily ALL day, very nice and was willing to explain things to us.
Jewell G. of Pisgah Forest, NC
Friday, May 26th
The office staff members are very pleasant. The installation crew was hard working, courteous, and efficient. I chose All-Dry because the response time was quicker. While the cost was higher the product appears to be top notch. I appreciated the owner's handling of the problems we ran into. I'd recommend the company and product to neighbors.
Jack F. of Fairplay, SC
Friday, June 9th
We are completely satisfied! The salesman knew all about All-Dry's products. We couldn't have had a better clean up, they moved everything. We chose All-Dry because the price was right and the service was done in two weeks from time contract was done. I would recommend All-Dry of the Carolinas if you have basement water trouble. The crew did an excellent job. Hauled everything away.
Carolyn M. of Horseshoe, NC
Wednesday, June 14th
Everyone there was very professional and friendly. Our salesman has got to be your top rep!!! We chose you because of your reputation and quick response to my call. Thank you again for a great job and my peace of mind.
Mary Jon A. of Horse Shoe, NC
Monday, June 19th
Your salesman was very professional! Crew had a real challenge (I would have quit) Turned out great!
Dick and Gail K. of Horse Shoe, NC
Wednesday, June 21st
The office staff was very willing to answer any questions or concerns. Paul Heinlein took all the time he needed to explain what they would do and how. He was not in a rush and was very thorough. Exceptional representative! We chose All-Dry because of the guarantee and the warranties. They were never late on all (3) days! The crew was always polite, and most always smiling. They left nothing for us to clean up. I would recommend this system to anyone! So worth the money and definitely a lot healthier than what we had before. So a big THANK YOU!
Leslie and Jody S. of Weaverville, NC
Friday, May 26th
We did not interview anyone other than All-Dry. We went strictly by recommendations. No time was mentioned for the crew to arrive, but they arrived at 10:20 am and worked diligently throughout the day. So far, so good. I did call the office during installation and highly praised the workers and their dedication to service.
Virginia S. of Weaverville, NC
Friday, May 26th
Chip Emery is one of the best sales representatives I've met. His knowledge of home construction and waterproofing techniques is excellent. I chose your company because of Chip's knowledge of solutions to our problem and has "no pressure" approach to convincing the prospective buyer how the CleanSpace product can solve moisture problems.
Sammy did all the installation, he had to dig out a large rock in the crawlspace to make the CleanSpace material lay flat. This was very difficult as the clearance is only 15" He did a great job! The crew left the basement and crawlspace cleaner than it was before they arrived.