Proudly serving SC, NC and GA including - Spartanburg, Greenville, Asheville and nearby
Thursday, August 24th, 2017 by Braden Cook
I have some good news and some bad news for you. I always like to end on a good note, so I'll give you the bad news first; this is probably going to be the time where YOU have to put in the most work. However, the good news is that it usually is not that much work! See, it could have been much worse! The rest of the blog post will be all about the responsibilities you have as the homeowner, and what we will be doing in order to make your installation as smooth as possible.
There are basically two options when paying for the service. The first one that we will go over first is just straight payment. This is relatively simple, which is why we are discussing it first. So, when you sign your contract, we require a 20% down payment for the project, however, you can put down as much as you would like at this point, even paying for the entire amount. This is so that we are able to purchase some of the materials for your project, to have them ready to install! The rest of the payment for the installation of our products is due upon completion of the installation.
The other way to pay for our services is through a financing firm that we are partnered with called Enerbank. You can find other information about the financing options once the project is scheduled and Enerbank gets back to you after filling out an application. We have this option as well so that even if your home is in dire need of our system, but you don't have the "cash" up front, you are still able to get the system installed. Both Enerbank and our office are huge helps in getting you through this process!
The electrical component of our installations are actually pretty important to your system. There are very specific guidelines and requirements that must be met to ensure that our products can work correctly without fail. Another important part of having the correct electrical setup is so that your warranties are not negated.
Fortunately, we have a flyer that we will give you that specifies exactly what you need to have installed! you don't even necessarily have to understand exactly what you need, but you can show your electrician the flyer so that they will know exactly what they need to do for you. Again, I can't stress the importance of getting this right, because it could void your warranties. Another note is that plugging your products into an extension cord will negate any warranty on a pump or dehumidifier. This means that the outlet must be installed very close to the sump pump or dehumidifier.
TripleSafe Pump System
We recommend 2 outlets on different circuits.
Pump#1 - 9.7 amps
Pump#2 - 9.4 amps
Charger - 3 amps
SuperSump Pump System
9.7 amps (13 amps with Charger)
SmartSump Crawlspace Pump System
9.7 amps (13 amps with Charger)
SantaFe Edge 2 Crawlspace Dehumidifier
SantaFe Element Mini Crawlspace Dehumidifier
There are not too many other things that we would ask you to do before coming to install the system, but sometimes there are smaller requests. One of the biggest things that we ask for (especially when installing WaterGuard) is for the homeowner to move everything at least a few feet back from the wall. Some other requests may move certain objects or parts of structures (like stair steps to work under), or to remove flooring like tile, wood floors, etc.