So far, so good! We are impressed with your customer service. Excellent! The installation crew was very polite; explained everything; a number 1 crew! The office staff was good; responsive, good listeners, and caring. Darrell, the salesman, was outstanding caring and friendly. I called in a panic and was treated so kindly, with genuine concern and caring. You will receive a high recommendation. The treatment I received over the phone, plus Darrell's "presentation" sold us. All of your employees exhibit friendly, down-to-earth, knowledgeable ways. A pleasure in today's world. The job went like clockwork on schedule and trouble free. Francisco is a lovely young man as is his crew. Very impressive and helpful. We are relieved to have our crawlspace "clean and healthy". Thank you All-Dry to all of you who appear to really believe in and enjoy your work!
Jean and Jack G. of Asheville, NC
Wednesday, June 21st
The sales representative was very informative. The two reasons I chose All-Dry was because of the salesperson Mike Lee, and I spoke with another person you did work for and they were happy with the work done. This job went without a problem. I am so happy with the outcome.
Sandra G. of Asheville, NC
Friday, July 7th
Dear Mr. Lee and Ms Hamilton,I want to thank both of you personally for the work the crew you sent to our parents' home performed in such a professional manner. The crew supervisor, Francisco, and the entire crew were exemplary. They were polite, patient, charming, knowledgeable, and very understanding of the needs of our elderly parents. The crew represented All-Dry of the Carolinas with unmatched professionalism.I will not hesitate to recommend your company to friends, colleagues, and others that reside in your service area.Sincerely,Charles E.
Charles E. of Asheville, NC
Monday, April 17th
The rep. (Paul) was great! He explained my problems, took pictures so I could see it was bad. He answered all my questions. He could not have been better! I chose All-Dry because of a recommendation from a previous customer and the presentation by Paul. They were very courteous and friendly. They did a great job on cleanup. All of my interactions with your company have been positive. I feel really confident in your work and again, I appreciate the way I was treated by all your employees I came in contact with. I don't know of anyone at this time, but if I find anyone in the future, I will sureely let you know.
Linda L. of Mars Hill, NC
Friday, May 26th
The installation crew was efficient, hard-working, and extremely courteous. The salesman was friendly, knowledgeable, and professional. In all respects, doing business with your company is/was enjoyable, and the product seems to be doing what it was presented to likely deliver-Thank you!
William S. of Mars Hill, NC
Wednesday, June 21st
We are very satisfied so far. The installation crew was on time, hard working and neat. The office staff is well informed and helpful. The salesman was clear and no pressure tactics. We chose All-Dry because of good references from other customers and good reputation. The odor has been reduced greatly, but there is still some that we hope will continue to subside.
Tom R. of Mars Hill, NC
Wednesday, June 21st
Very knowledgeable and helped us problem solve. We have an old, old house, 171 years old! The crew was super nice and friendly. The crew left our yard immaculate. We were impressed with everyone and their work.
Tom B. of Pendleton, SC
Friday, May 19th
The representative was very helpful. Explained everything. Answered all questions. I was completely satisfied with all of the work.
Chris K. of Liberty, SC
Thursday, June 1st
I called several times and they office staff was very friendly and courteous and able to answer questions. The rep was very nice, thorough, and very willing to go through everything with me. Seemed very reputable. The crew was very courteous and answered any questions I had at any time. They were a great crew to talk to and have at my house. Hard workers and very nice -- good clean up also.
Barbara R. of Cedar Mountain, NC
Wednesday, June 14th
The office staff was very willing to answer any questions or concerns. Paul Heinlein took all the time he needed to explain what they would do and how. He was not in a rush and was very thorough. Exceptional representative! We chose All-Dry because of the guarantee and the warranties. They were never late on all (3) days! The crew was always polite, and most always smiling. They left nothing for us to clean up. I would recommend this system to anyone! So worth the money and definitely a lot healthier than what we had before. So a big THANK YOU!
Leslie and Jody S. of Weaverville, NC
Friday, May 26th
We did not interview anyone other than All-Dry. We went strictly by recommendations. No time was mentioned for the crew to arrive, but they arrived at 10:20 am and worked diligently throughout the day. So far, so good. I did call the office during installation and highly praised the workers and their dedication to service.
Virginia S. of Weaverville, NC
Friday, May 26th
The representative did a good job explaining the process. We chose All-Dry because of their rep's presentation and the look of the finished product in the brochure. The crew was extremely courteous and did a very good job of cleaning up. The gentlemen that installed the system were very friendly and explained the process step by step. Great job!!!
Chris S. of Anderson, SC
Wednesday, May 24th
The salesman was very knowledgeable. Other companies wanted to "band-aid" the problem. All-Dry had a permanent fix and offered a guarantee of their work. The system that was designed for my crawlspace is well worth the money. I have been working on that problem for three years. All-Dry solved it in one day. Thank you All-Dry.
Chris L. of Anderson, SC
Wednesday, June 14th
I was very satisfied with the job. I need a few more details from the salesman on the drawing -- otherwise, nice job. I chose All-Dry because it's the only system that convinced me that my crawlspace would stay dry.
William R. of Anderson, SC
Wednesday, June 14th
I am very satisfied with the work that was done at my home. The installation crew was polite, and a very hard-working crew. The office staff was excellent and very responsive to me. I chose All-Dry over other companies because of the great response at initial contact, as well as the documentation package, it was very good. The benefits were noticeable within a day or two. So far all the performance claims are exactly as described. I can't believe this isn't required by building code.