The installation crew was excellent and the office staff was very informative. We chose you because of your warranty and because I think it is a very good basement system. Jose, Samuel, and Ignacio are very hard working, and the most polite team of workers I have ever had contracted at my residence. Thank them for me Please. My dog misses eating lunch with them and sleeping in the truck.
Kennie D. of Rutherfordton, NC
Friday, June 16th
Alex Rogers was very professional, very likable, and informative. You've got a great salesman. The system was used to lift houses, the price was reasonable and we liked Alex Rogers! From start to finish, we were very pleased with All Dry. Every employee was friendly and very helpful. Our floors are level now, and there is no damage on the walls!
Nathan C. of Inman, SC
Monday, June 12th
The representative was well informed and answered all questions. Already had a product in crawlspace and know the company would do a great job. Thank you for helping us finally figure out what our problem was. The sump pump works great! Sorry we waited so long to return this. We wanted to wait for a big rain storm. All is well!! Thanks again!
Peggy C. of Inman, SC
Friday, June 30th
The purpose of this letter is to commend three of your employees, Francisco Gamez, Marvin Gomez, and Ramon Melendez. On February 12 and 13, they installed your waterproofing system in my home. All three of these gentlemen were polite, very professional, conscientious about the task at hand, and did an outstanding job. They even went to great lengths to cover all of the furniture, etc in the work areas which I must say I was pleasantly surprised.
As a result of the job performance of these dedicated workers and the quality of the product you provide, I have already recommended your company to two of my friends in this area and will continue to tell others as well.
I would greatly appreciate your making these gentlemen aware of my gratitude as well as placing a copy of this letter in their personnel file.
Sincerely,
Michael
Michael M. of Nebo, NC
Thursday, June 15th
The office staff always replied or called when I had questions to be answered. The representative was very knowledgeable of the system and what would help me more at the cost I could afford. I chose All-Dry because the had a good foundation behind them! haha! Really, I needed someone who would stand behind their work, and I knew you could and would. I had no problem with workers or their knowledge of the job and what was to be done. Perfect. But I am concerned that a pipe may have come loose from my heating and cooling unit in the process. I have been communicating with All-Dry and they are on top of it. I have no one to recommend at this time, but I will recommend All-Dry.
Annette V. of Moore, SC
Monday, June 12th
Very satisfied with quality of work. Always very prompt, courteous, and very informative about the work to be done!! We really trust John Mitchell and also Francisco. We know they will do a good job in keeping us fully satisfied!! Couldn't be better!! Always have done an excellent job for us!! Did a great job cleaning up!! We have used All-Dry for many years. We have already done the basement waterproofing a few years ago and are very pleased with this and now we are very pleased with the foundation work. We love working with Francisco, the crew foreman!!!
Richard J. of Greenwood, SC
Friday, April 28th
The representative was very pleasant, knowledgeable, and professional. All-Dry was the only estimate I requested. With all the torrential rain we have had since installation, I haven't had a drop of water in the basement. What a relief!! I wish I had done this much sooner. I am interested in the annual maintenance.
Carol B. of Greenwood, SC
Thursday, June 1st
It has not rained really hard yet, but Francisco assures us that he found our initial problem and has corrected it with a second sump pump in another area. Very efficient! The salesman was very helpful and courteous! Very efficient with his presentation of your system. We hired All-Dry because your salesman assured us you could eliminate our problem. Alex Rogers was top-notched! Thank you so much for your help -- we hope we will not have to be concerned every time it rains hard now. We appreciate your installation crew's hard work and trustworthiness.
Richard and Linda J. of Greenwood, SC
Monday, June 5th
The installation crew was very efficient and courteous, helpful in explaining what needed to be done. The salesman did an excellent job in explaining the procedure we needed in order to correct our problem. We were impressed with his helpful presentation. We were pleased and impressed with Alex Rogers, as he explicitly explained everything to us about your system in a very professional way. The crew came about 8:15 A.M. and worked until 6:30 P.M. Worked hard to please us!
Richard and Linda J. of Greer, SC
Monday, June 5th
Alex was certainly knowledgeable about crawlspace problems and explained the options in detail. I chose All-Dry because of the clear explanation about sealing the areas under the porches and the cost. The only problem was a drain line outside that could freeze but it was promptly corrected.
Clause G. of Greenwood, SC
Wednesday, June 7th
I'm thankful you were able to do a job that I wasn't able to do. I felt a big weight off my shoulders.
Evan S. of Woodruff, SC
Monday, May 22nd
The office staff was pleasant, well organized, and responsive. The representative was factual, low-key sell, adequate time for questions, and was available by phone. We chose All-Dry because of the presentation and "Crawl Space Science" book and that it was a national company and local business. So impressed with Jose and crew. Professional, hard working, worked long hours to meet install deadlines, cleaned-up daily; they care about the work they do. Incredible job!!!
Wayne and Kim G. of Abbeville, SC
Friday, June 9th
Everyone was super nice in the office. We were pleased with the representative, even though we weren't happy when we found it he priced it wrong, but they held to the original quote. The crew was courteous and even helped kill a snake in the yard!! The clean up was awesome! I have to admit we were a little scared when we got the message that the guy quoted the wrong price but really appreciate that yall honored it even though it was wrong.
Kevin H. of Laurens, SC
Wednesday, June 14th
The representative seemed very knowledgeable about the systems and very willing to accommodate my requests. The web page explaining the systems was very helpful and you guys were local! We are very pleased with the installation crew and appreciated Mr. Mitchell's follow-up phone call.
Price K. of Laurens, SC
Friday, June 30th
I was very pleased with the job that was done for me. I thought all of the All-Dry of the Carolinas' employees were extremely professional, from the office staff to the installation crew. I chose All-Dry because I know the owner personally and was very pleased with his previous visits. I have a lot of confidence in John and his crew.