Everyone there was courteous, had good follow up, the salesperson was knowledgeable and on time. Two of the crew worked well together. While not the cheapest, you had good materials and your rep was knowledgeable, courteous, and professional. Likelihood of recommended All-Dry of the Carolinas: 10/10
Kevin L. of North Augusta, SC
Wednesday, May 10th
All-Dry was recommended by a friend/business associate who had had some work done at his house to repair a crack/separation between his basement floor and walls. The office staff was very friendly, professional, and helpful during all interactions. I called several times before the work was performed with questions that were always answered to my satisfaction.
The representative had a good presentation and personality. He called ahead, and also took the time to answer any and all questions that I had. He left his contact information, and I called him later to ask a few more questions before agreeing to schedule the work.
I chose All-Dry because of independent internet research, a trusted friend's recommendation/endorsement, and the fact that this sort of work was the company's specialty, not just something they did on the side.
The crew arrived within the time range I was given. I really only had interaction with the foreman, Jose, but I would say from what I could judge, the crew was very courteous and respectful. I inspected the work personally. No complaints! They even saved the pieces of sod they dug out to install the drain line and put them back in the same place. The grass is still alive!
I really want to commend the crew for their excellent work. They worked a very long day in a difficult work environment, and with no complaints. Besides that, the quality of their work appeared to be excellent. They ran a drainage pipe underneath a sidewalk rather than cutting the cement (which probably would have been easier). I really appreciated that! Special thanks to Jose and the guys!
David C. of Jonesville, SC
Wednesday, June 7th
We have always had a prompt response if we had to call All-Dry for their services. The crew was always on time and very professional. Great services always.
Jessie A. of Silver Street, SC
Wednesday, June 14th
The office staff was very prompt and thorough. The salesman made me comfortable and confident. Jose did a great job as crew leader. There was a difference in the presentation of how the system would be installed between the rep and the crew. Nicely handled by Mr. Mitchell to our great satisfaction.
Elizabeth M. of Saluda, SC
Thursday, June 8th
The office workers were very courteous! She always called back promptly and answered all questions! The rep was very knowledgeable, honest, and always answered all questions. We chose All-Dry because of the prompt response on 1st job, satisfied work, and the cost was reasonable. The crew was very polite. I'll always use you again if needed! Great job!! Thanks
John L. of Newberry, SC
Wednesday, May 31st
The representative was extremely courteous, professional, thorough, and completely explained everything I needed to know. Answered my questions. I chose All-Dry because of the salesman, competitors try to scare you into purchasing their service. And the nationally advertised company prices of competitors prices themselves out of my business. The crew explained what they were doing, what they would do next, each step. I have already told several friends about my satisfaction with your company.
Susan L. of Whitmire, SC
Wednesday, June 21st
Your representative and his presentation were very helpful to me, because I had to explain this to a group of men the same week, and it was easy to do after his presentation. We had other people looking at the water leak but after talking with your representative and his presentation and explain it to the group they wanted to give the job to your company. Yes, everything was cleaned up to a satisfactory standard. Outstanding work. This team was courteous and they did professional skill work when I inspected their work after the job was completed it was great and satisfactory work. At this time we don't know anyone needing this type of service, but we will keep your number on file for any reference. Thanks again!
Larry H. of Ridge Spring, SC
Wednesday, May 31st
The office staff was very polite and helpful. The salesman was not pushy and felt very comfortable with him. You were not pushy and didn't give us a time limit within which we had to make a decision. We were extremely impressed with how quickly and professionally the job was done. We were not pushed to buy things we didn't need and appreciated it very much!
Mathew W. of King Mountain, NC
Wednesday, June 14th
So far so good (it has been less than a month)! The installation crew were great! Professional, thorough, and pleasant to work with. Some pest control companies in the area to the same work but I preferred some one with focused experience, meaning this isn't a sideline for them. That is why I chose All-Dry.
Beth V. of Aiken, SC
Thursday, June 22nd
The office staff was courteous and helpful. The representative was knowledgeable, helpful, non-pushy, and courteous. We chose All-Dry for their price and quality.
The cleanup was completely satisfactory- I still can't figure how they kept the cover so clean. The finished job was even better than I expected. Operation was extensive-leveling and clearing the dirt floor. We're considering converting our crawlspace to a spare guest room.
Wallace S. of Aiken, SC
Friday, May 19th
I had an issue with my crawlspace door. They took every effort to fix it. I'm pleased. They got lost and that's understandable. After all, arrived in a timely manner. The crew was very polite and hard workers. I'm very pleased with the job, well done! The very next week it rained hard all day and my floor didn't get wet. Thank you!
Sharon F. of Chester, SC
Thursday, June 8th
The crew was courteous and the salesman had a good verbal presentation. It was easy to schedule the appointment and the work was completed in 2 days.
I was very pleased with the complete operation, I would definitely recommend All-Dry to someone needing this type of work performed. As a result of our work being done, our neighbor has already contacted your company to address their home concerns.
Jane M. of Leesville, SC
Friday, May 19th
The office staff was super helpful and very patient. The representative was thorough, to the point, and polite. We chose All-Dry because of the amount of work for the price, the information and suggestions by the representative, and the contract terms and payment options. The installation crew was early in the morning and stayed late. They explained and showed me all the work. The cleanup was tremendous-never knew how much work and debris involved-super job! I no longer fear the rain or irrigation system. WORTH EVERY PENNY!
Cheryl R. of Chapin, SC
Wednesday, June 7th
The office staff was very pleasant and professional. Todd did an excellent job describing what needs to be done how and why. Very helpful. Todd always had a quick response to our needs and questions.
Francisco's team was wonderful. The cleanup was impressively thorough and well done.
We were impressed by the way you conduct your business, we will come back to you with waterproofing another part of the house.
I liked your website. Well done, it provides lots of valuable information.
Claudia and Johannes S. of Irmo, SC
Friday, May 19th
The office staff was very pleasant and helpful. They called back to move the start date earlier, much appreciated. The representative was very personable and spent a considerable time with me.
The installation crew was timely, worked efficiently, and stayed late to finish. They were very willing to answer questions. Excellent cleanup. Almost couldn't tell they had been here.
All involved were very helpful, Mr. Mitchell even researched a battery question for me.