Your office staff is great and friendly. The representative was very professional and spot on with his assessment of the problem. One of the main reasons we chose you was because Mike Lee knew more about how to correct our water problems than other companies. The installation crew were great guys! Very professional, creative in fitting your system into our quirky space, and very clean. We loved them! Everyone we came in contact with are very hard workers and extremely friendly.
Connie J. of Asheville, NC
Friday, July 7th
The ladies in the office were very courteous and extremely helpful. Your rep did not try to sell me items I don't need; your price was better. I am very satisfied with the whole procedure; the rep and crew arrived on time, work was completed on time and my crawlspace is much less damp and dreary.
Rebecca B. of Asheville, NC
Monday, July 10th
They did an awesome job, those guys, Will and the whole crew. Just great!
Michael P. of Asheville, NC
Friday, October 11th
Paul was very thorough and helpful. He went to great lengths to make sure all was done right. The friendliness and helpfulness of all of the staff. Customer service is outstanding. We are very pleased with the quality of work.
Jed W. of Asheville, NC
Thursday, May 25th
We are very satisfied with this job! The installation crew was very professional. The salesman was excellent! In fact, Mike welcomed me calling anytime with questions. Honestly, I never contacted another company. I checked out your system online and was convinced it would work. I called the office twice and talked with Lee and got satisfactory answers.
Anthony C. of Asheville, NC
Wednesday, July 12th
Ray Petry was excellent! I give him 10 out of 5 stars.
Jack W. of Asheville, NC
Monday, May 4th
We thought your company did a fine job. The installation crew was all hard workers who seemed to know their jobs. The office staff was always very helpful on the phone. I thought the salesman was very helpful throughout the whole process. I chose All-Dry because they were the only company I knew who could provide such a service and because of the long list of previous customers provided by the salesman.
Gerald M. of Mars Hill, NC
Monday, July 31st
It appears that you did a very good job. I never met any of the installers but I talked to the foreman on the phone-very professional. We had a really good experience with the office staff other than the final payment mix-up. The salesman was knowledgeable, professional, and responsive. The reason why we chose All-Dry was because of the recommendation we got from an engineering firm in Asheville, and also because of the excellent initial discussions and subsequent follow-up conversations. The salesman was always polite, informative, and accessible by phone!! The only problem was trying to ensure you received your payment, but most of this was out of any control -- my apologies!!!
Bernie M. of Mars Hill, NC
Wednesday, August 2nd
Performed work as proposed by company rep. Polite, stayed on task, neat work and cleanup. Good work on removing insulation and plastic. Good prep work on dirt prior to start. Understood scope of work and requirements to do best permanent repair to water in crawlspace
Gerald B. of Mars Hill, NC
Wednesday, January 22nd
The installation crew that came in was very polite and qualified. The salesman was knowledgeable and complete in his survey. The crew that came in was very polite, proceeded to do their job and stayed until it was complete in a craftsmen-like manner.
Charles F. of Cleveland, SC
Thursday, July 6th
Very knowledgeable and customer focused. They are very professional and service oriented. Everything was done in an outstanding manner.
Bill W. of Cedar Mountain, NC
Friday, May 19th
Professionalism, Punctuality, Quality, Responsiveness, Value
Our call was visited by Ed/Nick. It had to do with a non- functioning CX UNIT.I felt that the two representatives were extremely professional and informative as they assessed the problem. They were knowlegable and prepared to finalize the visit after discussing with me. I appreciate their demeanor and efficient manner.Just wanted to give a shout out for these two gentlemen.
Barbara B. of Weaverville, NC
Tuesday, May 3rd
The staff were professional and on time. Chris clearly explained the problem and process to fix it. They also stand behind their work. Thank you All Dry
Tami S. of Weaverville, NC
Thursday, April 27th
I am very satisfied with the job that was completed for me. The installation crew was very hardworking and extremely nice. The salesman was very nice as well. We were pleased with the previous work that you did for us, and that is the reason that we chose to go with All-Dry once again.
Buddy H. of Elberton, GA
Tuesday, August 22nd
We are very satisfied with this job. Francisco and his crew were excellent! They were very neat with cleanup, especially the way the grass replaced. We chose All-Dry because you specialize in the type of work we needed, your salesman gave us a packet with references and testimonials that sold us. I can't say enough about your installation crew. Francisco kept me informed of problems and potential problems throughout the process. Even ones that didn't pertain to your install (sagging floor joists), muy bueno!