Proudly serving SC, NC and GA including - Spartanburg, Greenville, Asheville and nearby
Michele is new to the All-Dry of the Carolinas family and has been here for over three months! However, this position isn't her first time working as a Customer Service Representatitve. Michele has over 12 years of experience in the customer service field and has learned a lot during this time.
Michele helps to run our call center - an extremely important part of our business. In the call center, she takes most of the calls that come in, including calls from our Systems Design Specialists, crews, and most importantly our customers! She is mainly responsible for running our service department, which includes informing our previous customers of their annual service, handing reactive service appointments, and figuring out the best way to have our service technicians help all of our previous customers! Her favorite part of this position is interacting with customers and the feeling she gets when she helps someone solve a problem or an issue.
While Michele is a very hard and dedicated employee, she also has a lot of hobbies! One of her favorite things to do is to spend time at the lake. She also enjoys camping, fishing, cooking, gardening, and spending time with her family!